Client Support Coordinator - TANF - #3368252

Goodwill Industries


Date: 22/09/2022
City: Clarksville, TN
Contract type: Full time
Goodwill Industries
Job Location Tiny Town Career Solutions

Job Summary: The Client Support Coordinator is a three-year grant-funded position. The purpose of this position is to provide administrative and excellent customer service to the grant-funded program clientele. This position will oversee the composition of cumulative reports, appointments, and communication to program participants.

Job Description

Essential Functions
  • Support daily administration of the center and assist the Workforce Development Coach.
  • Provide customer service and support to clients of Goodwill and community partners.
  • Assist with event scheduling and managing appointments/training schedules.
  • Attend and contribute to meetings and projects that relate to the program.
  • Author and publish documents, reports, and resources for the grant program.
  • Ensure that all clients receive a high level of service and necessary information.
  • Support and organize the grant program client files and ensure their accuracy.
  • Be knowledgeable of and comply with all company policies and procedures, as well as legal requirements, at all times.
  • Other duties as assigned by management or that specifically relate to the TANF grant.
Minimum Qualifications

Required Skills

Education
  • High School Degree or GED Equivalent is required.
Experience
  • One (1) year of office experience is required.
Knowledge and Skills
  • Able to deal with all situations calmly and positively.
  • Able to proficiently use Microsoft Word, Excel, and Google Suite.
  • Able to learn new processes quickly and possess strong organizational skills.
  • Strong written and oral communication skills including the ability to be able to communicate effectively with all levels of management and employees.
  • Strong customer service, relationship building, and interpersonal skills.
  • Strong time-management skills and must be able to pay attention to detail.
Certifications and Licenses
  • A valid Drivers License.
Preferred Education / Experience / Knowledge & Skills / Certifications & License
  • Bachelors and/or Associates degree in a related field.
  • Office management and or placement experience.

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume